Privacy Policy
Last updated: June 2025
1. Information We Collect
When you use HOA Approval Hub, we collect information you provide directly — including HOA documents you upload for analysis. We also collect basic usage data such as browser type, IP address, and pages visited to improve our service.
2. How We Use Your Information
We use your information to:
- Perform AI analysis on your uploaded HOA documents
- Generate approval guidance reports and letter templates
- Process payments securely
- Improve the accuracy and performance of our service
- Communicate with you about your account and our service
3. Document Storage & Retention
Documents you upload are processed securely and are not shared with third parties. Uploaded documents are retained only for the duration necessary to complete your analysis. You may request deletion of your documents at any time by contacting us.
4. Data Security
We implement industry-standard security measures including 256-bit AES encryption in transit and at rest. Your documents and personal information are never sold to third parties.
5. Third-Party Services
We use OpenAI's API to perform document analysis. Documents processed through our service are subject to OpenAI's data usage policies. We do not use your data to train AI models.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].
7. Contact
If you have questions about this Privacy Policy, please contact us at our contact page.